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Monday, 17 February, 2020
Netflix users encounter Netflix NW-2-5 error code once in a full subscription. This NW-2-5 error code occurs when there is some problem with your internet connection and for this reason, you cannot access Netflix services and usually, Xbox, PS4, and Smart TV users are mainly affected by NW-2-5 error.
Most users report that Netflix is not a problem on all devices, but only on a specific device in their homes. This Netflix error NW-2-5 may be frustrating because the problem cannot be identified and solved when the broadcast service cannot be opened.
How to Fix Netflix Error Code NW-2-5
Solution 1: Check your internet connection
You should first check your internet connection if Netflix Error NW-2-5 error code appears during Netflix streaming. This is because this annoying error causes an internet connection problem, which prevents your device from accessing the Netflix server.
If you are streaming from the university, hotel or workplace, there are many opportunities where your network administrator might have blocked access to broadcast services. So first check your internet connection on any device you use.
Solution 2: Check your DNS settings.
You can check DNS settings on some of your devices, it may help some users to fix Netflix NW-2-5 error code. You will have to skip this step if you are unable to verify DNS settings on your device.
Solution 3: Use an Ethernet connection.
You should try to connect directly to the modem if you are using a wireless router connected to the modem and you need an Ethernet cable to do this. If this helps access Netflix, then the problem is with your router. The following steps are taken to verify:
- Close the device you are using.
- Connect the device directly to the modem using an Ethernet cable.
- Disconnect the modem and plug it in for at least 30 seconds.
- Turn it on and try returning to Netflix.
When the router is identified as the cause of the Netflix NW-2-5 error code, you have two options available - either bypass the router to reconfigure the router or DNS settings.
Solution 4: Restart your devices.
You need to restart your device to fix Netflix NW-2-5 error code. If they are separate devices, turn off both the router and modem. You may also need to separate them to fix the issue completely.
Solution 5: Contact your internet service provider
You may have trouble accessing the Internet, or your ISP may face a major issue if you still encounter NW-2-5 after completing these steps, it is advisable to seek help from your internet provider and they will surely help you fix this error.
I hope the Netflix NW-2-5 error code will be fixed.