What should I do when my Snapchat not working?
Computers & Internet
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Real-time overview of problems with Snapchat. Is the service not working? Can't send or receive messages? We'll tell you what is going on.

Answers 1
Aaron Summers

10-Oct-2019

Are you a Snapchat user and got stuck with Snapchat not working, Snapchat not loading and Snapchat not responding issues? Well, this is extremely freaking out a solution but don’t alarm here we do have a chain of solutions to settle these glitches. Just walk through the mentioned remedies and make sure to get it fixed as soon as you can.

Snapchat Not Working or Snapchat not Responding

Do you get a “Failed to send, Tap to try again or Could not send” pop up on your Snapchat? OK, we do have legitimate solutions to figure out the problem. Here are following ways to fix Snapchat not working:

1.     Toggle Airplane Mode On and Off

Make sure you have a strong and stable network connection. Network failure can also lead to Snapchat not working issue. You can configure your network connection with turning airplane mode on and off on your device.

2.     Log out and log in

·        Open Snapchat and click on the ghost icon followed by Settings.

·        Hit on Log out at the bottom of the screen.

·        You will get an alert “Are you sure you want to log out” hit on Log out.

·        Then Login to your Snapchat account and password and check whether the issue is solved or not.

3.     Reopen Snapchat

·        You can even try to figure out the issue with force close the app and reopen it.

·        Visit the recently used app menu and swipe up to close Snapchat.

·        Further, open Snapchat again and monitor whether Snapchat is working or not.

4.     Remove the Snapchat Cache

·        Open Snapchat and tap the ghost icon followed by Settings.

·        Then scroll down and hit on Clear cache and further Clear all.

·        So basically this will wipe out all the cache of browser, memories, stories, lens, and search on Snapchat.

5.     Change your Storage Location

·        Have you changed the default storage location of Snapchat in your device maybe this can be a reason behind Snapchat not working.

·        In case if you have changed its default location shift it back to its original location. 

6.     Reinstall Snapchat

If the problem is not fixed till now then uninstall and re-install Snapchat again. Maybe this can settle down Snapchat not a working problem.

Snapchat Not Loading

Following are the steps to solve Snapchat not loading:

1.     Restart Your Device

Restart your device and check still Snapchat not loading issue persists. If it still continues try hard restart.

2.     Clear Snapchat Cache

·        Open Snapchat and tap the ghost icon followed by Settings.

·        Then scroll down and hit on Clear cache and further Clear all.

·        So basically this will wipe out all the cache of browser, memories, stories, lens, and search on Snapchat.

·         It won’t mess up with your data stored just removes cache and prohibits the app to synchronize with the server. 

3.     Change DNS Settings

·        Visit Settings > Wifi or even you can hold the Wifi icon for a few seconds under the notification panel.

·        Hit on the Modify Network tab to open the network settings of wifi.

·        Turn down the IP Settings to static. Click on Show Advanced Settings if you don’t get the menu option.

·        Further change the DNS 1 and DNS 2 to 8.8.8.8 and 8.8.4.4, i.e. Google DNS.

4.     Update or Re-install Snapchat

It may be possible that you are not accessing the latest version of Snapchat. Check whether there is any update notification available for Snapchat. You can even try to uninstall and re-install the Snapchat app for further configurations.

Well, I am pretty sure these solutions are surely gonna help you out. In case if you are still not able to fix the issue you can connect with their technical support team for further remedies and guidance.

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