Why am I not receiving OTPs in my Gmail inbox?
Sometimes it happens that you are trying to use your inbox for OTP, but due to some reasons, you are not getting OTP in your account, and this is one of the most happening problems for multiple users face every day is not receiving One-Time Passwords in their Gmail inbox. This situation becomes irritating when you are unable to get an OTP when you are trying to log into your bank account, make an online transaction, or verify your identity on a platform. OTPs play an important role in protection. However, when these codes do not appear in your inbox on time, it can be both frustrating and stressful. If you are asking, “Why am I not receiving OTPs in my Gmail inbox?”, here are some basic causes for not getting OTP in your Gmail inbox.
If you are not getting OTP email, you must check your Spam and promotional folders because sometimes Gmail applies an auto filter especially for banking messages.
OTPs are time-sensitive, but they rely on email servers to reach you. A temporary network issue on your device or a server delay from the sender’s side may cause late delivery, and if you are connected to a weak internet connection or mobile data, try switching to a stable Wi-Fi network and check again.
3. Blocked or Filtered Settings
If settings in your Gmail are set by you for blocking unknown or some specific type of email, OTP emails may not appear in your inbox because Gmail filters may find some emails as suspicious. To solve this problem, you should go to Settings > Filters and Blocked Addresses in Gmail and review your filters and remove any rules that could block OTP-related messages.
4. Incorrect Email ID Registered
If your email ID is incorrect, then it is possible that the OTPs are being sent, but not to the right place. If you registered an incorrect or old email ID with your bank, app, or website, in this situation, Gmail will not receive the codes so you are advised to cross-check your email ID.
Google gives 15 GB free storage to users, which can be shared across Google Drive and Google Photos. If your account memory is full, you will not get new emails, including OTPs. You should delete unnecessary emails with large attachments or clear out space from Google Drive to allow new messages to arrive.
6. Security or Firewall settings
Suppose you are using a device whose setting is enabled for any particular restricted area, only a restricted device for any particular location or are connected through a restricted network. In that case, the system firewall might block individual incoming emails. If your Gmail find unusual activity on your account, it may temporarily hold back sensitive emails like OTPs to prevent fraud.
Sometimes a problem can occur just because the senders network has issues with sending the OTP. The bank or app’s email server may be overloaded, or the OTP email may not be generated at all. In this case, try requesting the OTP again after a few minutes or contact customer support for assistance.
8. Gmail Account Sync Problems
If you are checking Gmail on a mobile app in that case there might be a sync error. If your device is not syncing properly, you will not see to get new emails until the sync resumes. Go to Gmail app settings and ensure that “Sync Gmail” is enabled.