Why Does my HP Printer Keep Going Offline

Why Does my HP Printer Keep Going Offline
Wednesday, 23 October, 2019 834 Views Computers & Internet
When your HP printer disconnects, simply restart all connected devices, including the router. Wait a while after the cessation.

Friday, 26 November, 2021

On encountering offline printer error, users often wonder why does my HP printer keep going offline. Well, there are various reasons why it happens. Some of the prominent causes for printer offline issues include jammed paper, faulty cable or connection, enabled offline mode, outdated firmware, and out-of-date drivers. To fix the HP printer offline error, first, check if there are ink cartridge or paper jam issues. If yes, resolve it quickly. Next, try using another cable to establish connections. Make sure to set your printer manually to online mode from the offline mode, update your firmware and HP printer driver.


Wednesday, 23 October, 2019

HP Printer Offline Problem

You are worried because you are unable to print any document from your operating system because your HP printer is showing offline. It is a common problem faced by printing machine users. However, there are various troubleshooting methods by which you can get the device online from offline. We have brought forward a tutorial that will help if you want to change your HP printer's status from offline to online. Before you start troubleshooting, we advise checking your device for the ink cartridges being properly installed, network connection, and paper jams.


Check the network connectivity


Network connectivity is a major factor in ensuring the proper functioning of desktop or laptop devices. Make sure that the printer is connected to your computing device correctly.


Use your administrator rights


1.  Open the Start window and select DEVICES AND PRINTER

2.  Go to the PRINTERS window

3.  Select SEE WHAT'S PRINTING to open the spooler

4.  Now you are suggested to open the printer and uncheck the “Use printer offline” option

5.  Change the status to online


Check whether the printer is connected to the same Wi-Fi network


If your printer is not turning online, you need to make sure that the printing machine is turned on and connected to the same Wi-Fi network as your computer. Your HP printer's built-in menu should show which network it is connected to, or check your printer's manual for more info. It may resolve your problem if you are claiming that your HP printer keeps going offline.


Reboot your HP printer


Reboot your HP printer to retain your device in its online status. The printer restart is a reliable way to deal with the concerned problem.


Is your printer in Use Printer Offline mode?


1.  Open the START window and select the SETTINGS icon

2.  The SETTINGS window will open

3.  Select DEVICES and then click on PRINTERS & SCANNERS

4.  Then you need to select your printer

5.  Open queue

6.  Go to the Printer window and make sure that Use Printer Offline is not selected


Talk to the printing machine experts


Making a direct conversation with the printing machine experts elected by HP management is another great way to deal with the concerned issue. HP is offering high-quality printing machine with great design and eye-catching look, but the company is also instrumental in assisting its printing machine users with great support. It has an exceptional technical support team that is appreciated for its timely, efficient, and user-friendly support services. Talk to the support engineers for HP printer offline issues.

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